Researchers R Us

A couple of decades ago, a few liberal and well-educated hippies went into business for themselves.  They started a “research house.”  It grew and grew until it became a decent-sized company.  This is where I worked after I finished my Master’s degree: at Researchers R Us.

I had hoped to get a job and move to DC, but my only job prospect in DC went down in flames.  I had an interview, but as it turns out, they knew Sally from the Institute on Poverty and Hypocrisy.  Of course, I didn’t use her as a reference, but that would NOT be the last time people contacted “references” I did NOT provide.

So, two months after graduation and facing eviction from student family housing, I finally had a local job offer.  I should have been relieved.  I should have been ecstatic.  Instead, I cried.  After getting the offer, I hung up the phone and cried.  The salary was miserable.  Granted, it was more than I’ve ever made, but it wasn’t enough.  But I got over it.  I (informally) made a two year committment to the place, upon their request (even though it wasn’t legal for them to ask that of me).  I figured I would bust my arse and get promoted.

There were a lot of researchers, computer programmers, and toys…and not a lot of individual offices.  I shared an office with 4 other people.  That totally sucked.  I recognized one person, Kayla…we had both worked at the same drug store years earlier.  One of the people with an office, Bill, was really tall, had a mullett-turned-grey, and walked around in his socks.  I would work with both of them at the University a few years later.  It was fun telling people that Bill used to walk around in his socks at Researchers R Us.

What did I learn here?  Academics don’t make good entrepreneurs.  Three months into this gig, they laid off a dozen people, including myself.  They had lost their biggest client.  Apparently, they did not have a legal contract with this company and they decided they would do their customer satisfaction research in-house.

I also learned that employers expect a lot from employees, like expecting them to make 2 year committments (which I had every intention of fulfilling) and laying them off 3 months later.  Workplace loyalty is usually a one way street.  I’ve learned that lesson again and again.  In fact, I’ve learned it so many times that I need to unlearn it, since not ALL employers are like this.

This experience marks the first time I realized I should pay attention to how my employers run their businesses….and that the days of working anywhere for 20+ consecutive years are over.

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